The Most Common Questions Received by Our Customer Service Representatives
Our customer service representatives are often asked the same few questions. Here are some of them:
Can I speak to a technician?
Our technicians are always out in the field and cannot take calls to answer questions.
Can I get an estimate over the phone?
How fast can you get here?
In most cases we can schedule same-day appointments. The reason we cannot give an exact appointment time and always give a window of time is because the job prior to a scheduled one might encounter unexpected problems and cause the technician to be at that site for a longer period of time.